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Our Services

Customer service

Our friendly office staff are dedicated to help you find the products you are looking for, help guide you in the right direction with technical questions and if you prefer to not order online, we can help you with your order.

If there is something you need that isn't on our website, simply call us and we may be able to order it in for you.

Visit our Contact Us page to see other methods of ordering.

We are the best choice for Equipment & Accessories and offer our Price Match Pledge! (see below)

Customer Facilities

If you come to visit us at our Ingleburn premises, you are welcome to spend time in our customer retreat and grab a complimentary coffee, hot chocolate or bottle of water. We even have a mini library to browse if you happen to be a little early for an appointment!


We have a large range of equipment and accessories at our showroom including reputable brands such as Festool, Mirka, Kincrome and Rupes (just to name a few), however if you are visiting to see an item in particular, it would be best to ring ahead to make sure we have the item in stock. 

Sydney: Open weekdays 8am - 4.30pmMelbourne: Open weekdays 8am - 4.30pm

14A Williamson Road, Ingleburn NSW 2565 

(02) 9729 2000

5-9 Licola Crescent, Dandenong South VIC 3175

(03) 9706 6530 

Meeting Room

Our meeting room is fully equipped with huge scale Smart TV connected to the internet (perfect for presentations), large whiteboard, private kitchen and bathroom.

We can accommodate up to 12 people in this room and ensure our customer's comfort when meeting with us to discuss your needs!

Technical Advice

Need professional technical advice? We can help with any questions you may have about which product to use, the best techniques and equipment to use and more.

Click here to view trouble shooting

Click here to view our technical guides

Click here to get technical advice

Colour Matching

BC Coatings provides an extensive colour matching service to our customers. Our colour matching labs have the latest advanced colour matching and testing equipment and our highly qualified and trained staff ensure only the best product leaves the factory. 

Download our Colour Matching Guide.

Tool Repairs

BC Coatings can help with your sander repairs and other tool repairs. Our customers enjoy this pick up and delivery service as part of having an account with us.

We can organise the repair of tools with or without warranty. We acquire a quote for you if the repair will cost over $100 for you to approve. Call us to find out more about this service.



3 years when warranty registration is completed.

Read more about Festool Warranty.


2 years + 1 year (if registered online) or

1 year when the tool is continuously used in industrial applications.

Read more about Mirka Warranty.


1 year

Covers defects in materials and workmanship only.

Price Match Pledge

BC Coatings offer a Best Choice Price Match Pledge as part of our commitment to providing our customers with the best price possible!

“Best Choice Price Match Pledge” conditions:

•  We will beat any non-sale price by 10% from any retail competitor 

•  A quote or catalogue showing the lower price must be presented 

•  The lower price from a competitor must be current 

•  Excludes items only available outside Australia and wholesale pricing

•  All prices on this website exclude GST. We reserve the right to change pricing at any time. 

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