Our service is what sets us apart from the rest
We offer many services to our customers
Our friendly office staff are dedicated to help you find the products you are looking for, help guide you in the right direction with technical questions and will help you place an order whether it be over the phone, in person or via email or SMS.
If there is something you need that isn't on our website, simply call us and we may be able to order it in for you.
Our customer service is of the highest level and we are very attentive to our customers. We even offer credit accounts to company customers that help us provide an even more specialised service. Enquire about obtaining a credit account.
Price Match Pledge.
BC Coatings offer a Best Choice Price Match Pledge as part of our commitment to providing our customers with the best price possible!
“Best Choice Price Match Pledge” conditions:
We will beat any non-sale price by 10% from any retail competitor
A quote or catalogue showing the lower price must be presented
The lower price from a competitor must be current
Excludes items only available outside Australia and wholesale pricing
All prices on this website exclude GST. We reserve the right to change pricing at any time.
We have a large range of equipment and accessories at our showroom including reputable brands such as Festool, Mirka, Rupes, Devilbiss, Anest Iwata and Kincrome (just to name a few), however if you are visiting to see an item in particular, it would be best to ring ahead to make sure we have the item in stock.
Our friendly sales team will be able to help you if by chance one of our 4 knowledgeable sales representatives are unavailable.
Sydney: Open weekdays 8am - 4.30pm
14A Williamson Road, Ingleburn NSW 2565
(02) 9729 2000
Melbourne: Open weekdays 8am - 4.30pm
5-9 Licola Crescent, Dandenong South VIC 3175
(03) 9706 6530
BC Coatings provides an extensive colour matching service to our customers. Our colour matching lab has the latest advanced colour matching and testing equipment and our highly qualified and trained staff ensure only the best product leaves the factory.
We have a 24 hour turnaround time for the colour to be made, your colour will then be dispatched on the next available delivery or can be picked up at your leisure.
Our meeting room is fully equipped with huge scale Smart TV connected to the internet (perfect for presentations), large whiteboard, private kitchen and bathroom.
We can accommodate up to 12 people in this room and ensure our customer's comfort when meeting with us to discuss your needs!
BC Coatings offers a quality Technical Advice service that includes over the phone consultations and product recommendations as well as on-site training and guidance.
You can also find help regarding the equipment we sell in our showroom, our reps are very familiar with the products we sell.
BC Coatings can help with your sander repairs and other tool repairs. Our customers enjoy this pick up and delivery service as part of having an account with us.
We can organise the repair of tools with or without warranty. We acquire a quote for you if the repair will cost over $100 for you to approve. There may also be assessment fees when the quote from the repairer is rejected.
3 years when warranty when registration is completed. (If you buy a Festool tool with us, we fill out the registration for you automatically).
2 years + 1 year (if registered online) or 1 year when the tool is continuously used in industrial applications.
Covers defects in materials and workmanship only.
If you come to visit us at our Ingleburn premises, you are welcome to spend time in our Customer Retreat and grab a complimentary coffee, hot chocolate or bottle of water.
We even have a mini library to browse if you happen to be a little early for an appointment!
BC Coatings have an impressive Laboratory where we develop and test our products.
Our products are tried and tested to perform in Australia's harsh conditions and for durability and high performance to meet Australian standards.
Our chemist can provide tailored solutions for your company and can work with you to achieve your desired goals.
Our Equipment & Accessories Catalogue.
Our Equipment & Accessories Catalogue may be useful for customers who often need to purchase equipment and accessories for their factory.
The Catalogue is divided into Categories to easily find what you are looking for.